Offshore R&D center: full service coverage

Building an offshore development center is our core service. We help startups set up fully operational engineering teams that function as a natural extension of their in-house teams.

Below, we break down each stage of the process and explain what’s included in our service.

[fs-toc-h2]Recruitment

[fs-toc-omit][ 1 ] Recruitment

We help our customers define the roles and turn hiring into a predictable process.
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– Role scoping & market validation

• Collecting requirements and aligning on target hiring market, budgets, and cultural expectations
• Market insights on talent pool size, typical locations, seniority mix, and compensation ranges
• Salary benchmark alignment between customer expectations and local market data, with explicit impact on time‑to‑hire and candidate quality

– Candidate sourcing

• Market mapping for each position to identify relevant talent pools and priority segments
• Targeted sourcing campaigns for approved roles using our internal sourcing engine (job boards, social media, professional networks, databases, tech communities, referrals, events, etc.)
• Optional access to a detailed breakdown of sourcing channels and their performance by volume and conversion rates
  

– Screening and evaluation

• Prescreening of candidates (must‑have skills, experience match, motivation, compensation expectations, English level) before they enter the customer’s pipeline
• Design and calibration of the customer’s evaluation flow (technical assignments, hiring manager interviews, HR interviews, reference checks) to match customer’s internal flows and local market practices
• Shared access to our ATS to ensure smooth process facilitation for the customer
• Advisory on the overall interview structure and number of stages, including identification of potential red flags for candidates and recommendations on how to address them
  
  

[fs-toc-h2]CTO and senior technical experts’ involvement

[fs-toc-omit][ 2 ] CTO and senior technical experts’ involvement

By agreement with the customer, our CTO or senior technical experts run technical screening after the initial prescreening to verify the candidate’s technical level and core competencies. 

This extra layer of evaluation is particularly relevant for customers who don’t have sufficient internal technical bandwidth or in‑house expertise to assess candidates.

For startups that need broader technical leadership beyond candidate evaluation (product and tech strategy, architecture and roadmap design, MVP development), we also offer CTO as a Service.

[fs-toc-h2]HR management & local market advisory

[fs-toc-omit][ 3 ] HR management & local market advisory

• Onboarding and adaptation support – full guidance and coordination from offer acceptance, including documentation, contract handling, and regular 1:1 check‑ins during the probation period
  
• Performance review management – design of performance and/or merit review cycles together with the customer, definition of review cadence, coordination of the process end‑to‑end
• Retention monitoring and risk identification – ongoing tracking of engagement and satisfaction, early detection of signals such as workload imbalance, expectation gaps, frustration with internal processes, or compensation pressure, and recommendations to maintain high retention
  
• Local market advisory – guidance on HR practices, benefits expectations, work formats, and employment norms to keep customers’ value proposition competitive for local talent

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[fs-toc-h2]Custom team activities

[fs-toc-omit][ 4 ] Custom team activities

We support and regularly organize customer‑specific initiatives in addition to our standard benefits package. Many teams have their own established practices and dedicated budgets, and we help design and execute them on an ongoing basis, including:

• Organization of team‑building activities (on‑site and online)
• Arrangement of individual and team gifts for holidays (New Year and other occasions)
• Organization of hackathons and business trips
• Support with planning and coordinating customer visits to the team’s location

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[fs-toc-h2]Workplace infrastructure, benefits & payroll

[fs-toc-omit][ 5 ] Workplace infrastructure, benefits & payroll

We provide R&D teams with a fully managed workplace, local benefits, and payroll/back‑office support:

• Modern offices in the center of Warsaw and Minsk with dedicated or shared team spaces
• Core hardware and additional equipment provided on request
• Legal, accounting, and administrative support – full support for B2B contractors, including business setup, tax and social security reporting, accounting and banking assistance, relocation and legalization
• Health and wellbeing – private medical insurance fully covered for employees, co‑funded coverage for family members, access to sports and wellness programs
• Education and professional growth – yearly personal education budget, support for courses, certifications, conferences, and access to language classes
• Tech community and knowledge sharing – access to our tech events, podcast, and internal leadership programs 
• Team culture and internal community – regular corporate and in‑office events, team‑building budget per employee, and weekly informal meetups such as Pizza Fridays
• Corporate gifts and financial support – welcome and anniversary gifts, as well as financial bonuses for key life events and employee referral programs.‍

A detailed breakdown of our benefits package is available here.

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[fs-toc-h2]Dedicated account management

[fs-toc-omit][ 6 ] Dedicated account management 

Each customer works with a dedicated account manager who serves as their single point of contact. The account manager acts as a bridge between the customer and other departments of OTS such as recruitment, HR, system administration, and office management. They understand the customer’s business needs, track goals and priorities, communicate with stakeholders on both sides, coordinate incoming requests, and ensure the customer is always informed about what matters most regarding the team and the local market.

In practice, your account manager takes care of:

• Shares regular status updates, giving full visibility into hiring pipeline health, team wellbeing, retention signals, and alignment on changes in scope or headcount
• Keeps customers informed about local market practices and any changes that may be relevant to them and their teams, and advises on best market practices for hiring and team retention
• Flags risks early (for example, hard‑to‑fill critical roles, emerging retention issues, or process bottlenecks) and suggests follow‑up actions
• Provides reports and a clear breakdown of all costs related to the team, hiring, and ongoing operations
• Coordinates logistics and operations for the customer’s team, including team events and activities, employee travel and visa arrangements, office visits and on-site meetings, as well as gifts and merchandise
• Supports any other day-to-day operational activities to ensure smooth and productive collaboration